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The Avengers - Set 1 Replacement discs are ready
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Dandy Forsdyke
Diabolical Mastermind


Joined: 01 Sep 2008
Posts: 5281
Location: Camberwick Green

PostPosted: Tue Jan 19, 2010 1:18 pm    Post subject: Reply with quote

Oh I see. Yellow padded envelopes.
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The Gaslight Ghoul
Have Fingers... Will Type!


Joined: 31 Aug 2008
Posts: 306
Location: Foggy London Town

PostPosted: Tue Jan 19, 2010 4:28 pm    Post subject: Reply with quote

Haven't sent mine back yet being the prevaricator that I am. Glad I'm not the only one.
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jaz
Have Fingers... Will Type!


Joined: 23 Sep 2008
Posts: 394

PostPosted: Thu Jan 21, 2010 3:23 am    Post subject: Reply with quote

The first batch of replacement discs will be sent out tomorrow
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Halfhide
Have Fingers... Will Type!


Joined: 23 Jan 2010
Posts: 253
Location: Yule Tide Turkey Farm

PostPosted: Sat Jan 23, 2010 10:49 am    Post subject: DVD replacement discs Reply with quote

Mine were sent on Friday. Would you believe I've not watched ANY from this Box Set yet? Surprised That's because I've got a dissertation deadline in three weeks and I just know that if I started watching them I'd get no work done. I've had to hide the box though - out of temptation's way! Roll on mid-Feb......

.... and before you ask yes I probably should have joined this forum after my deadline too. Unfortunately my willpower's not THAT good! Very Happy
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Dandy Forsdyke
Diabolical Mastermind


Joined: 01 Sep 2008
Posts: 5281
Location: Camberwick Green

PostPosted: Sat Jan 23, 2010 12:26 pm    Post subject: Reply with quote

Welcome aboard!

I'll certainly be sending my discs off this week now I know the replacements are being sent out.
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norw27
Little Wonder


Joined: 21 Oct 2009
Posts: 153
Location: Norwich

PostPosted: Tue Jan 26, 2010 7:29 am    Post subject: Reply with quote

Have at last sent mine off today, so will now be looking forward to receiving them and buying Season Three next month, how exciting!
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Halfhide
Have Fingers... Will Type!


Joined: 23 Jan 2010
Posts: 253
Location: Yule Tide Turkey Farm

PostPosted: Tue Jan 26, 2010 2:13 pm    Post subject: Reply with quote

I received my replacement DVDs today (after only posting them away a week ago).

So thanks for the prompt service Optimum!
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jld21
Nutshell


Joined: 26 Sep 2008
Posts: 14

PostPosted: Wed Jan 27, 2010 10:30 am    Post subject: Reply with quote

I posted mine on 22nd December and have yet to receive the replacements back. If they're not here by the end of the week, I'll send Optimum an e-mail.
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Mr S
Thingumajig


Joined: 23 Jan 2009
Posts: 55
Location: Castle De'Ath, Scotland

PostPosted: Wed Jan 27, 2010 12:55 pm    Post subject: Reply with quote

I got mine today too - thanks to all at Optimum for sorting out this issue, they know how important it is to us to receive a quality product when it comes to the Avengers.
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Dandy Forsdyke
Diabolical Mastermind


Joined: 01 Sep 2008
Posts: 5281
Location: Camberwick Green

PostPosted: Wed Jan 27, 2010 1:31 pm    Post subject: Reply with quote

jld21 wrote:
I posted mine on 22nd December and have yet to receive the replacements back. If they're not here by the end of the week, I'll send Optimum an e-mail.


To be fair, it sounds like they've only been posted out this week. I'm sure they'll arrive any day now. Smile
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Darren
Site Admin


Joined: 01 Sep 2008
Posts: 1807
Location: UK

PostPosted: Thu Jan 28, 2010 3:35 am    Post subject: Reply with quote

It does appear to be last come, first served at the moment. I would imagine that it's not like they have a huge amount of staff to pack all those dvds into all those envelopes, keeping track of what is going where etc.

I really hope mine arrives before the end of the week. As the person who discovered two of the faults, this is shocking treatment. Wink Smile
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Frankymole
A Touch of Brimstone


Joined: 01 Sep 2008
Posts: 4034
Location: Carmadoc research establishment

PostPosted: Thu Jan 28, 2010 10:33 am    Post subject: Reply with quote

Darren wrote:
It does appear to be last come, first served at the moment. I would imagine that it's not like they have a huge amount of staff to pack all those dvds into all those envelopes, keeping track of what is going where etc.

I really hope mine arrives before the end of the week. As the person who discovered two of the faults, this is shocking treatment. Wink Smile
Are you "JarofClay"? Smile They're probably annoyed with you... giving them all that expense and work!
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Darren
Site Admin


Joined: 01 Sep 2008
Posts: 1807
Location: UK

PostPosted: Thu Jan 28, 2010 12:21 pm    Post subject: Reply with quote

Frankymole wrote:
Darren wrote:
It does appear to be last come, first served at the moment. I would imagine that it's not like they have a huge amount of staff to pack all those dvds into all those envelopes, keeping track of what is going where etc.

I really hope mine arrives before the end of the week. As the person who discovered two of the faults, this is shocking treatment. Wink Smile
Are you "JarofClay"? Smile They're probably annoyed with you... giving them all that expense and work!


I is.Smile

That's it, they're delaying out of spite. tut. Wink
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Klaus
Nutshell


Joined: 13 Sep 2008
Posts: 17

PostPosted: Tue Feb 02, 2010 8:20 am    Post subject: Reply with quote

Recieved mine today! A big, big thanks to all involved.
I had also the misfortune to having never gotten the 6th dvd I think it was (it was missing in the set I bought) and said so in my letter I sent along with the faulty dvd's. Optimum, with great grace, gave my that one as well. Fantastic service.
All I want now is the snow that is falling heavily in Denmark as I type this, to keep up the good work and don't stop until I can't get to work tomorrow. I have some dvd's to watch. Laughing
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Alan
A Touch of Brimstone


Joined: 01 Sep 2008
Posts: 2984
Location: The Edge of Avengerland

PostPosted: Tue Feb 02, 2010 8:39 am    Post subject: Reply with quote

Glad it turned out well for you, Klaus. Cool
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Alan
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jld21
Nutshell


Joined: 26 Sep 2008
Posts: 14

PostPosted: Tue Feb 02, 2010 10:08 am    Post subject: Reply with quote

I've received my replacement discs. However, I was quick off the mark and sent discs 2, 6 and 7 to Optimum after the initial announcement instead of discs 3, 6 and 7. I e-mailed them and they said they would send back disc 2, but it hasn't been returned yet. It's been a few days and I've had no answers to e-mails or phone calls.
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dissolute
The Ministry


Joined: 04 Sep 2008
Posts: 1647
Location: Sydney, Australia

PostPosted: Tue Feb 02, 2010 12:35 pm    Post subject: Reply with quote

Received mine yesterday - superb service, delivering them to the Antipodes is such short time.
Now I need to find time to watch them! My laptop sadly is a Lenovo so the DVD drive is RPC-2 region locked, not even AnyDVD will let me view them, so I can't watch them while commuting.
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Every episode from 1961 to 1977 plus more trivia than you can shake a brolly at.
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Sam
Have Fingers... Will Type!


Joined: 02 Sep 2008
Posts: 478
Location: Gilbert, AZ

PostPosted: Tue Feb 02, 2010 2:11 pm    Post subject: Reply with quote

I'm thinking about ordering a set. I believe my laptop will play them. If not, I know there are some inexpensive DVD players that can be hacked, maybe one I already have. It would be worth it for all the extras. Cool
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Macfly77
Thingumajig


Joined: 01 Sep 2008
Posts: 75

PostPosted: Wed Feb 03, 2010 11:42 am    Post subject: Reply with quote

Sam wrote:
I'm thinking about ordering a set. I believe my laptop will play them. If not, I know there are some inexpensive DVD players that can be hacked, maybe one I already have. It would be worth it for all the extras. Cool

Hi Sam.

If you want to know whether your DVD player can be hacked, check http://www.videohelp.com/.
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dissolute
The Ministry


Joined: 04 Sep 2008
Posts: 1647
Location: Sydney, Australia

PostPosted: Wed Feb 03, 2010 1:24 pm    Post subject: Reply with quote

My DVD player and my home computer have no problem, it's just laptops with Matsushita DVD-ROM drives - nothing can make them unscramble DVD keys! I've tried firmware and software approaches without success. There's a rumour of a hacked firmware but as it's a work machine I don't want to use it.
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Every episode from 1961 to 1977 plus more trivia than you can shake a brolly at.
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