The Avengers International Fan Forum Forum Index The Avengers International Fan Forum

 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

The Avengers - Set 1 Replacement discs are ready
Goto page Previous  1, 2, 3, 4, 5, 6  Next
 
Post new topic   Reply to topic    The Avengers International Fan Forum Forum Index -> The Avengers on DVD/Blu Ray
View previous topic :: View next topic  
Author Message
Macfly77
Thingumajig


Joined: 01 Sep 2008
Posts: 74

PostPosted: Thu Feb 04, 2010 1:14 pm    Post subject: Reply with quote

dissolute wrote:
My DVD player and my home computer have no problem, it's just laptops with Matsushita DVD-ROM drives - nothing can make them unscramble DVD keys! I've tried firmware and software approaches without success. There's a rumour of a hacked firmware but as it's a work machine I don't want to use it.

you could try VLC player?
I have a Mac with an "unhackable" (so far) Matshita DVD-Rom drive that plays DVD's from any region just fine with it.
Back to top
View user's profile Send private message
Timeless A-Peel
A Touch of Brimstone


Joined: 31 Aug 2008
Posts: 4866
Location: New Scotland, Canada

PostPosted: Thu Feb 04, 2010 2:12 pm    Post subject: Reply with quote

Got my discs today, and they were only sent on the 28th. I can continue my watching with hardly any break at all. Yay! Very Happy
_________________
Last Watched: Who Was That Man I Saw You With?



Anew: A TNA Site. Updated 4/30/14
Back to top
View user's profile Send private message Visit poster's website
norw27
Little Wonder


Joined: 21 Oct 2009
Posts: 152
Location: Norwich

PostPosted: Fri Feb 05, 2010 6:58 am    Post subject: Reply with quote

Ooh hopefully should receive mine soon then, sent them on the 26th!
Back to top
View user's profile Send private message
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Sun Feb 07, 2010 4:17 pm    Post subject: Reply with quote

I just sent my faulty discs to Optimum Home Entertainment too. Fingers crossed the new ones arrive safely. Now to email Optimum and ask for reimbursement of the NZD45.84 (GBP20.00) it cost to return the faulty product to them.
Back to top
View user's profile Send private message
Frankymole
A Touch of Brimstone


Joined: 01 Sep 2008
Posts: 4019
Location: Carmadoc research establishment

PostPosted: Sun Feb 07, 2010 11:09 pm    Post subject: Reply with quote

cybermanz wrote:
I just sent my faulty discs to Optimum Home Entertainment too. Fingers crossed the new ones arrive safely. Now to email Optimum and ask for reimbursement of the NZD45.84 (GBP20.00) it cost to return the faulty product to them.
Let me know how you got on! Tracked delivery from the UK cost 4.95.
_________________
Last watched: The Man in the Mirror.
Back to top
View user's profile Send private message
Alan
Site Admin


Joined: 01 Sep 2008
Posts: 2941
Location: The Edge of Avengerland

PostPosted: Mon Feb 08, 2010 12:11 am    Post subject: Reply with quote

Somehow, 20.00 to send three discs from NZ to the UK seems somewhat over the top...
_________________
Alan
--
The Avengers Declassified

Hidden Tiger Books - now available: Avengerworld
Back to top
View user's profile Send private message Send e-mail Visit poster's website
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Mon Feb 08, 2010 10:55 am    Post subject: Reply with quote

deleted post.

Last edited by cybermanz on Mon Feb 08, 2010 4:21 pm; edited 1 time in total
Back to top
View user's profile Send private message
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Mon Feb 08, 2010 11:10 am    Post subject: Reply with quote

deleted post

Last edited by cybermanz on Mon Feb 08, 2010 4:20 pm; edited 1 time in total
Back to top
View user's profile Send private message
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Mon Feb 08, 2010 11:17 am    Post subject: Reply with quote

Frankymole wrote:
cybermanz wrote:
I just sent my faulty discs to Optimum Home Entertainment too. Fingers crossed the new ones arrive safely. Now to email Optimum and ask for reimbursement of the NZD45.84 (GBP20.00) it cost to return the faulty product to them.
Let me know how you got on! Tracked delivery from the UK cost 4.95.


No response from Optimum yet but I've sent the email.

We're on the other side of the world so unfortunately not as cheap to send tracked delivery.
Back to top
View user's profile Send private message
Alan
Site Admin


Joined: 01 Sep 2008
Posts: 2941
Location: The Edge of Avengerland

PostPosted: Mon Feb 08, 2010 2:18 pm    Post subject: Reply with quote

I don't want to get into an argument over this - I'm not disputing your honesty. It just seemed to me an excessive amount for postage. I really don't know where Optimum stand on reimbursing postage, and I think this is something that should be between you and them in private, and not for public discussion at the forum.
_________________
Alan
--
The Avengers Declassified

Hidden Tiger Books - now available: Avengerworld
Back to top
View user's profile Send private message Send e-mail Visit poster's website
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Mon Feb 08, 2010 3:09 pm    Post subject: Reply with quote

Alan wrote:
I don't want to get into an argument over this - I'm not disputing your honesty. It just seemed to me an excessive amount for postage. I really don't know where Optimum stand on reimbursing postage, and I think this is something that should be between you and them in private, and not for public discussion at the forum.


I agree, it's an excessive cost but usual for NZ post and yes it's more a private matter. I can delete previous posts if you like.
Back to top
View user's profile Send private message
Frankymole
A Touch of Brimstone


Joined: 01 Sep 2008
Posts: 4019
Location: Carmadoc research establishment

PostPosted: Mon Feb 08, 2010 3:10 pm    Post subject: Reply with quote

I don't think it's necessary to send the DVDs for replacement in their cases, as I understand it some plastic sleeves or even stout cardboard should be fine. After all, the DVDs that are faulty are not going to be reused!
_________________
Last watched: The Man in the Mirror.
Back to top
View user's profile Send private message
cybermanz
Thingumajig


Joined: 20 Jan 2009
Posts: 54
Location: Auckland, New Zealand

PostPosted: Mon Feb 08, 2010 3:14 pm    Post subject: Reply with quote

Frankymole wrote:
I don't think it's necessary to send the DVDs for replacement in their cases, as I understand it some plastic sleeves or even stout cardboard should be fine. After all, the DVDs that are faulty are not going to be reused!


Agreed but I wasn't sure if the replacement dvds were going to be sent in sturdy covers so I put the faulty ones into an empty dvd case per disc as I thought the new dvds might get sent back in them.
Back to top
View user's profile Send private message
Frankymole
A Touch of Brimstone


Joined: 01 Sep 2008
Posts: 4019
Location: Carmadoc research establishment

PostPosted: Mon Feb 08, 2010 3:39 pm    Post subject: Reply with quote

cybermanz wrote:

Agreed but I wasn't sure if the replacement dvds were going to be sent in sturdy covers so I put the faulty ones into an empty dvd case per disc as I thought the new dvds might get sent back in them.
Yes, it wasn't entirely clear from the instructions, I'm just going by what I've picked up since, might save some other senders the bother. What you did was sensible!
_________________
Last watched: The Man in the Mirror.
Back to top
View user's profile Send private message
dissolute
The Ministry


Joined: 04 Sep 2008
Posts: 1487
Location: Sydney, Australia

PostPosted: Mon Feb 08, 2010 4:29 pm    Post subject: Reply with quote

I just sent mine back in a standard padded envelope, the replacements were sent back in single slimline cases.
_________________
Mrs Peel, you're needed!
http://www.dissolute.com.au/the-avengers-tv-series/
Every episode from 1961 to 1977 plus more trivia than you can shake a brolly at.
Back to top
View user's profile Send private message
child of nature
Nutshell


Joined: 31 May 2009
Posts: 13
Location: Tennessee, USA

PostPosted: Thu Feb 11, 2010 3:51 pm    Post subject: Reply with quote

My replacement discs arrived today, and I live in Tennessee. I am very pleased with Optimum's customer service and the very professional way they have handled this situation. These transfers are surely going to be the definitive Avengers DVDs - I am thrilled with both picture and sound quality. I am looking forward to each Avengers Optimum release! Thank you all for your hard work.
_________________
Alison
Back to top
View user's profile Send private message
Dandy Forsdyke
Diabolical Mastermind


Joined: 01 Sep 2008
Posts: 5281
Location: Camberwick Green

PostPosted: Sat Feb 13, 2010 12:40 am    Post subject: Reply with quote

Mine arrived this morning.
_________________

THE AVENGERS GALLERY
Back to top
View user's profile Send private message Send e-mail Visit poster's website
dissolute
The Ministry


Joined: 04 Sep 2008
Posts: 1487
Location: Sydney, Australia

PostPosted: Sun Feb 14, 2010 5:29 pm    Post subject: Reply with quote

Macfly77 wrote:
dissolute wrote:
My DVD player and my home computer have no problem, it's just laptops with Matsushita DVD-ROM drives - nothing can make them unscramble DVD keys! I've tried firmware and software approaches without success. There's a rumour of a hacked firmware but as it's a work machine I don't want to use it.

you could try VLC player?
I have a Mac with an "unhackable" (so far) Matshita DVD-Rom drive that plays DVD's from any region just fine with it.


Hmmm, I'll give it a go, I only had v. 0.96 which didn't do it, but the latest version might.
_________________
Mrs Peel, you're needed!
http://www.dissolute.com.au/the-avengers-tv-series/
Every episode from 1961 to 1977 plus more trivia than you can shake a brolly at.
Back to top
View user's profile Send private message
Alan
Site Admin


Joined: 01 Sep 2008
Posts: 2941
Location: The Edge of Avengerland

PostPosted: Mon Feb 15, 2010 1:07 am    Post subject: Reply with quote

If anyone is concerned about their missing replacements and have been waiting for longer than 28 days, please drop me a PM stating name, address and date discs were sent. Also include tracking number and date received by Optimum if you have those details. Jaz and I will look into this personally and will obviously treat any personal information as confidential.
_________________
Alan
--
The Avengers Declassified

Hidden Tiger Books - now available: Avengerworld
Back to top
View user's profile Send private message Send e-mail Visit poster's website
norw27
Little Wonder


Joined: 21 Oct 2009
Posts: 152
Location: Norwich

PostPosted: Mon Feb 15, 2010 6:08 am    Post subject: Reply with quote

Was going to drop an email to Optimum today but they arrived this morning, hoorah!
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    The Avengers International Fan Forum Forum Index -> The Avengers on DVD/Blu Ray All times are GMT - 9 Hours
Goto page Previous  1, 2, 3, 4, 5, 6  Next
Page 4 of 6

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © phpBB Group. Hosted by phpBB.BizHat.com

Free Web Hosting | File Hosting | Photo Gallery | Matrimonial


Powered by PhpBB.BizHat.com, setup your forum now!
For Support, visit Forums.BizHat.com