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The Avengers - Special Features Disc (OPTD2104)
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Tara46
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Joined: 25 Jan 2009
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Location: Birmingham UK

PostPosted: Fri Sep 30, 2011 5:01 pm    Post subject: The Avengers - Special Features Disc (OPTD2104) Reply with quote

I have received the special features disc today, which was only previously available with the complete Box Set. Can anybody who may already received this disc confirm that it plays ok? My copy will not play on any of the DVD players in the house or on the computer. The bonus disc included with the complete box set plays fine. I only bought this disc to complete my original collection of box sets, and would have thought that this release would be a straight duplication. I'd like to know if this is just a faulty disc or a wider problem. The Video TS file appears to be empty on my disc.

I also e-mailed Optimum regarding the fault on series 6 (Legacy Of Death) as yet I've had no reply.

I have been very patient with the faults that have occurred with the release programme of the Avengers and realise that the problem is solely down to Optimum, but I am getting little ragged over the continued issues with these discs.

I'd be pleased to hear if anybody is finding any issues with this latest release, or whether I just have an erroneous disc. Confused
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Mr S
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Joined: 23 Jan 2009
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PostPosted: Sat Oct 01, 2011 12:16 am    Post subject: Reply with quote

Well, it looks like Optimum have done it again, because my copy won't play either. I've tried it on three players, and nothing, apart from the pdf of Leonard White's scrapbook which opens on my laptop. Bugger!!
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Alan
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PostPosted: Sat Oct 01, 2011 1:03 am    Post subject: Reply with quote

It's worth pointing out that Optimum appear to have been completely consumed by Studio Canal now, so it's possible the old email addy is dead or at least no longer reliable (if it ever was).

See this page for updated details:

http://www.studiocanal.co.uk/Home/AboutUs
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Cybernowt
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PostPosted: Sat Oct 01, 2011 1:31 am    Post subject: Reply with quote

Alan wrote:
It's worth pointing out that Optimum appear to have been completely consumed by Studio Canal now, so it's possible the old email addy is dead or at least no longer reliable (if it ever was).

See this page for updated details:

http://www.studiocanal.co.uk/Home/AboutUs



Do we conclude that we'll not now see a 2nd replacement disc appear for series 6?!

And I'm so glad I wasn't daft enough to buy the single bonus disc release..
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Alan
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PostPosted: Sat Oct 01, 2011 5:56 am    Post subject: Reply with quote

I very much doubt that the change will make any difference. I would imagine it's essentially a rebranding, not a 'takeover'.
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Frankymole
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PostPosted: Mon Oct 03, 2011 9:21 am    Post subject: Reply with quote

Cybernowt wrote:
Alan wrote:
It's worth pointing out that Optimum appear to have been completely consumed by Studio Canal now, so it's possible the old email addy is dead or at least no longer reliable (if it ever was).

See this page for updated details:

http://www.studiocanal.co.uk/Home/AboutUs



Do we conclude that we'll not now see a 2nd replacement disc appear for series 6?!

And I'm so glad I wasn't daft enough to buy the single bonus disc release..
Some people have already recevied a replacement second disk (Legacy of Death)...
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Cybernowt
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PostPosted: Mon Oct 03, 2011 11:25 am    Post subject: Reply with quote

Frankymole wrote:
Some people have already recevied a replacement second disk (Legacy of Death)...


But no one can be bothered to make an official announcement..?!

Sounds about right..

Some companies are really good in what they do.. but some are even better when they slightly polish their communicative ways..
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Ion Williams
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PostPosted: Fri Oct 07, 2011 12:11 am    Post subject: Reply with quote

I've had the same trouble as everyone else with the bonus disc. Having just had a look at Amazon's listing for it I see they're now saying it's temporarily unavailable, due to reports that it's faulty...

It's such a huge shame. The quality of the releases have been exceptional and I can understand a mistake or two. But to be plagued by so many! And none of us have received any kind of recompense for the postage costs incurred at having to send discs back for replacement. Not even a nice e-mail apology...

I've sent the disc back for a refund, and I really don't know if I'll bother with it now...

Sad
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Dandy Forsdyke
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PostPosted: Fri Oct 07, 2011 12:20 am    Post subject: Reply with quote

Is the problem just with the separate edition version or is the complete box set version of the bonus disc similarly affected?
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Ion Williams
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PostPosted: Fri Oct 07, 2011 12:25 am    Post subject: Reply with quote

Dandy Forsdyke wrote:
Is the problem just with the separate edition version or is the complete box set version of the bonus disc similarly affected?


I'm presuming it's just the single release, otherwise we might have heard of the problem before now...but I might very well be wrong...
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Dandy Forsdyke
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PostPosted: Fri Oct 07, 2011 12:29 am    Post subject: Reply with quote

Yes, I've just read Tara46's opening post again. Thanks for the clarification. Oh well, at least Optimum were consistant until the end.
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Alan
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PostPosted: Fri Oct 07, 2011 8:08 am    Post subject: Reply with quote

The one in the box set and any received as part of the replacement programme (some people have been sent this disc for free) are fine.

It seems to be just (not that 'just' is apposite, really) the separate release that is affected.
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Frankymole
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PostPosted: Fri Oct 07, 2011 1:27 pm    Post subject: Reply with quote

Ion Williams wrote:
I've had the same trouble as everyone else with the bonus disc. Having just had a look at Amazon's listing for it I see they're now saying it's temporarily unavailable, due to reports that it's faulty...

It's such a huge shame. The quality of the releases have been exceptional and I can understand a mistake or two. But to be plagued by so many! And none of us have received any kind of recompense for the postage costs incurred at having to send discs back for replacement. Not even a nice e-mail apology...

I've sent the disc back for a refund, and I really don't know if I'll bother with it now...

Sad
I sent mine back to Amazon who promised to refund the postage cost.

If some people have been sent the Special Features disk for nothing, it is a shame that those of us who have had to return every single faulty disk to Optimum haven't got one, and had to pay for it - and received a blank disk for our money!
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Alan
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PostPosted: Sat Oct 08, 2011 2:25 am    Post subject: Reply with quote

A shame? Something of an understatement.
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Halfhide
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PostPosted: Sat Oct 08, 2011 2:49 am    Post subject: Reply with quote

Good job I read this thread - was about to put an order in! This is really disappointing Sad
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lord_summerisle
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PostPosted: Sat Oct 08, 2011 7:01 am    Post subject: Reply with quote

Received my disc today - works pefectly. The Hot Snow 'special edition' is fantastic!

Chris
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Ion Williams
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PostPosted: Sun Oct 09, 2011 2:42 am    Post subject: Reply with quote

lord_summerisle wrote:
Received my disc today - works pefectly. The Hot Snow 'special edition' is fantastic!

Chris



Hi Chris...can I ask you where you ordered it from...?
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Tara46
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PostPosted: Sun Oct 09, 2011 3:22 am    Post subject: Reply with quote

Ion Williams wrote:
lord_summerisle wrote:
Received my disc today - works pefectly. The Hot Snow 'special edition' is fantastic!

Chris



Hi Chris...can I ask you where you ordered it from...?


I'd also like to know where you purchased it Chris. I haven't bothered waiting for any annoucemants this time and have returned my faulty copy to HMV via their Freepost returns address for a refund. Sad

I'm still awaiting a response from Optimum/Studio Canal to my e-mail regarding the Legacy Of Death issue. I'm not very confident about getting a reply now though.
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tzodin
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PostPosted: Tue Oct 11, 2011 1:43 am    Post subject: Reply with quote

Damn. Wished I'd thought to check here first. I sent my faulty copy back to HMV at the weekend and asked for a replacement.

Looks like it'll be going back for a refund when it gets here. Sad
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Alan
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PostPosted: Tue Oct 11, 2011 4:38 am    Post subject: Reply with quote

lord_summerisle wrote:
Received my disc today - works pefectly. The Hot Snow 'special edition' is fantastic!

Chris


Glad you like it, Chris. Had a lot of fun putting it together!
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